Privacy Policy
This privacy policy answers the following:
KeshetUK is committed to safeguarding your personal information. Your personal data is protected by UK legislation, specifically the Data Protection Act 1998, and the Privacy and Electronic Communications (EC Directive) 2003 and the General Data Protection Regulation. We aim to exceed our legal obligations by following best practice and reviewing our procedures regularly.
The KeshetUK website may contain links to other websites owned by other organisations or companies. We cannot accept any responsibility or liability for the privacy practices of these websites and the use of such websites is at your own risk. Therefore we recommend you to review their practices.
1. Who we are
Keshet Diversity UK, in England (Charity no. 1163398) and a company limited by guarantee registered in England (No 09039080) at Jhub, Haskell House, 152 West End Lane, London, NW6 1SD.
For the purposes of this policy, references to ‘we’, ‘us’, and ‘KeshetUK’ mean Keshet Diversity UK.
2. Why we collect information
Information (or data) is essential for us to do what we do. It allows us to function, to collect donations, ensure we can train up and have appropriate volunteers running our programmes, claim Gift Aid and ensure that our supporters are kept up to date and involved in our work and more. It allows us to be sure that we are communicating with you in the ways that you prefer.
3. What information will KeshetUK collect about me?
When you contact KeshetUK, we will only collect basic information from you. Depending on your query it may be information such as:
We do not usually ask for sensitive information from you such as health status, however in some cases, such as participating in a fundraising event where this information is required, we may ask you these details.
If you sign up to volunteer with us, we may ask for some sensitive information depending on your role but whenever we ask for sensitive information we will explain why we need this information and what will happen if you do not want to provide it.
4. How secure is the information which I give to you?
KeshetUK takes the care of your data seriously and undertakes to protect your personal information in a range of ways. These measures include implementing specific technologies and procedures designed to protect your privacy, such as secure servers, firewalls and SSL encryption. We follow payment card industry (PCI) security compliance guidelines when processing credit card payments.
Any personal information transferred between locations will be both encrypted and password protected.
5. How will KeshetUK use the information you collect about me?
KeshetUK will use your personal information for a number of purposes including the following:
6. Will I be contacted for marketing purposes?
KeshetUK on occasion will contact you to let you know about the progress we are making, upcoming events, fundraising ideas and to raise funds for our work. We contact you, with your consent, through email. On occasion, we may contact you via post.
We may also use your information for the purposes of supporter analysis. This helps us understand our supporters better and allows us to know who may be interested in our work. When we profile our supporters we use publicly available information by demographic, geographic and any other information which helps us build a better picture of our supporters. However we completely anonymise the information gathered, so we will never be able to see information specifically about you. If you do not wish for your information to be used in this way please see section 9 for more information on how to contact us.
We make it easy to opt out of communication from us. Any marketing material we send you will have clear contact preference options and any marketing emails we send you will contain an unsubscribe link. For more information on how to change your preferences or update any information we hold please see section 9.
7. Will KeshetUK share my personal information with anyone else?
We will only use your information within KeshetUK for the purposes for which it was obtained. KeshetUK will not, under any circumstances, share or sell your personal data with any third party for marketing purposes and you will not receive offers from other companies or organisations as a result of giving your details to us.
We may need to share your information with ‘data processors’ such as our service providers, associated organisations and agents who help us to prepare and send the materials relating to our fundraising and activities. These ‘data processors’ will only act under our instruction and we will not allow these organisations to use your data for their own purposes and will take care to ensure that they keep your data secure.
We will also comply with legal requests where disclosure is required or permitted by law (for example to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing).
8. How long will KeshetUK keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant activity, for example we will keep a record of donations for at least seven years.
If you request that we stop sending you marketing materials we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.
Legacy income is vital to the running of the charity. We may keep data you provide to us indefinitely, to carry out legacy administration and communicate effectively with the families of people leaving us legacies. This also enables us to identify and analyse the source of legacy income we receive.
Where you contribute material to us, e.g. user generated content or in response to a particular activity we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted unless otherwise stated at the point of generation.
9. What is KeshetUK's policy on allowing me to update, correct, or delete my personal information?
The accuracy of your information is really important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest. If you wish to change how we communicate with you, or update the information we hold, then please contact us:
Under the Data Protection Act you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. Information requests are completely free but we require you to prove your identity with two pieces of approved identification.
Please address requests and questions about this or any other question about this Privacy Policy to the Executive Director, KeshetUK, JHUB, Haskell House, 152 West End Lane, London, NW6 1SD
10. Does KeshetUK collect Information when you visit our website?
When you visit our website your device will create a small text file called a ’cookie’. Whenever you visit our website your browser will send the cookie file back to our server. This allows us to anonymously distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and helps us to improve our site for our supporters. For more information please see our Cookie Policy.
KeshetUK also uses Google Analytics to collect potentially personally identifying data and information. KeshetUK has implemented features for Google Display Advertising, Remarketing, and Google Analytics Demographics and Interest Reporting. The purpose for the collection of this potentially identifying data is to identify trends in the usage of the website; these trends may be analysed and published in reports for internal use.
KeshetUK may also collect potentially personally-identifying information like Internet Protocol (IP) addresses. KeshetUK only discloses logged in user IP addresses under the same circumstances that it uses and discloses personally-identifying information as described above.
Visitors can at any time opt out of Google Analytics tracking with the Google Analytics opt-out browser add-on which can be found at https://tools.google.com/dlpage/gaoptout
11. Offensive or inappropriate content placed on the KeshetUK website
If you post or send offensive, inappropriate or objectionable content to or anywhere on the KeshetUK website or otherwise engage in any disruptive behaviour on any KeshetUK service, we may use your personal information such as your IP address to stop such behaviour.
Where KeshetUK reasonably believes that you are or may be in breach of any of the laws of England and Wales (or the law of Scotland if you live there) (e.g. because content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, internet provider or law enforcement agencies about the content and your behaviour.
12. Changes to KeshetUK's Privacy Policy
This Privacy Policy may be updated from time to time so you may wish to check it each time you submit personal information to KeshetUK. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use the KeshetUK website to submit personal information to KeshetUK. If material changes are made to the Privacy Policy we will notify you by placing a prominent notice on the website.
This policy was last updated May 2018.
- Who we are
- Why we collect information
- What information will KeshetUK collect about me?
- How secure is the information which I give to you?
- How will KeshetUK use the information you collect about me?
- Will I be contacted for marketing purposes?
- Will KeshetUK share my personal information with anyone else?
- How long will KeshetUK keep my personal information?
- What is KeshetUK’s policy on allowing me to update, correct or deleted my personal information?
- Does KeshetUK collect information when you visit our website?
- Offensive or inappropriate content placed on the KeshetUK website
- Changes to KeshetUK’s Privacy Policy
KeshetUK is committed to safeguarding your personal information. Your personal data is protected by UK legislation, specifically the Data Protection Act 1998, and the Privacy and Electronic Communications (EC Directive) 2003 and the General Data Protection Regulation. We aim to exceed our legal obligations by following best practice and reviewing our procedures regularly.
The KeshetUK website may contain links to other websites owned by other organisations or companies. We cannot accept any responsibility or liability for the privacy practices of these websites and the use of such websites is at your own risk. Therefore we recommend you to review their practices.
1. Who we are
Keshet Diversity UK, in England (Charity no. 1163398) and a company limited by guarantee registered in England (No 09039080) at Jhub, Haskell House, 152 West End Lane, London, NW6 1SD.
For the purposes of this policy, references to ‘we’, ‘us’, and ‘KeshetUK’ mean Keshet Diversity UK.
2. Why we collect information
Information (or data) is essential for us to do what we do. It allows us to function, to collect donations, ensure we can train up and have appropriate volunteers running our programmes, claim Gift Aid and ensure that our supporters are kept up to date and involved in our work and more. It allows us to be sure that we are communicating with you in the ways that you prefer.
3. What information will KeshetUK collect about me?
When you contact KeshetUK, we will only collect basic information from you. Depending on your query it may be information such as:
- Name
- Address
- Contact details
- Donation details (card details are never stored)
- Gift Aid information
- IP Address (online only)
We do not usually ask for sensitive information from you such as health status, however in some cases, such as participating in a fundraising event where this information is required, we may ask you these details.
If you sign up to volunteer with us, we may ask for some sensitive information depending on your role but whenever we ask for sensitive information we will explain why we need this information and what will happen if you do not want to provide it.
4. How secure is the information which I give to you?
KeshetUK takes the care of your data seriously and undertakes to protect your personal information in a range of ways. These measures include implementing specific technologies and procedures designed to protect your privacy, such as secure servers, firewalls and SSL encryption. We follow payment card industry (PCI) security compliance guidelines when processing credit card payments.
Any personal information transferred between locations will be both encrypted and password protected.
5. How will KeshetUK use the information you collect about me?
KeshetUK will use your personal information for a number of purposes including the following:
- To provide you with information, services or products you have requested.
- To process your donations, process gift aid or to support your fundraising.
- For internal record keeping in line with charitable laws and regulations.
- To ensure your contact preferences are upheld.
- To send you direct marketing (see below)
6. Will I be contacted for marketing purposes?
KeshetUK on occasion will contact you to let you know about the progress we are making, upcoming events, fundraising ideas and to raise funds for our work. We contact you, with your consent, through email. On occasion, we may contact you via post.
We may also use your information for the purposes of supporter analysis. This helps us understand our supporters better and allows us to know who may be interested in our work. When we profile our supporters we use publicly available information by demographic, geographic and any other information which helps us build a better picture of our supporters. However we completely anonymise the information gathered, so we will never be able to see information specifically about you. If you do not wish for your information to be used in this way please see section 9 for more information on how to contact us.
We make it easy to opt out of communication from us. Any marketing material we send you will have clear contact preference options and any marketing emails we send you will contain an unsubscribe link. For more information on how to change your preferences or update any information we hold please see section 9.
7. Will KeshetUK share my personal information with anyone else?
We will only use your information within KeshetUK for the purposes for which it was obtained. KeshetUK will not, under any circumstances, share or sell your personal data with any third party for marketing purposes and you will not receive offers from other companies or organisations as a result of giving your details to us.
We may need to share your information with ‘data processors’ such as our service providers, associated organisations and agents who help us to prepare and send the materials relating to our fundraising and activities. These ‘data processors’ will only act under our instruction and we will not allow these organisations to use your data for their own purposes and will take care to ensure that they keep your data secure.
We will also comply with legal requests where disclosure is required or permitted by law (for example to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing).
8. How long will KeshetUK keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant activity, for example we will keep a record of donations for at least seven years.
If you request that we stop sending you marketing materials we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.
Legacy income is vital to the running of the charity. We may keep data you provide to us indefinitely, to carry out legacy administration and communicate effectively with the families of people leaving us legacies. This also enables us to identify and analyse the source of legacy income we receive.
Where you contribute material to us, e.g. user generated content or in response to a particular activity we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted unless otherwise stated at the point of generation.
9. What is KeshetUK's policy on allowing me to update, correct, or delete my personal information?
The accuracy of your information is really important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest. If you wish to change how we communicate with you, or update the information we hold, then please contact us:
- email us at [email protected]
- write to us at: KeshetUK, JHUB, Haskell House, 152 West End Lane, London, NW6 1SD
Under the Data Protection Act you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. Information requests are completely free but we require you to prove your identity with two pieces of approved identification.
Please address requests and questions about this or any other question about this Privacy Policy to the Executive Director, KeshetUK, JHUB, Haskell House, 152 West End Lane, London, NW6 1SD
10. Does KeshetUK collect Information when you visit our website?
When you visit our website your device will create a small text file called a ’cookie’. Whenever you visit our website your browser will send the cookie file back to our server. This allows us to anonymously distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and helps us to improve our site for our supporters. For more information please see our Cookie Policy.
KeshetUK also uses Google Analytics to collect potentially personally identifying data and information. KeshetUK has implemented features for Google Display Advertising, Remarketing, and Google Analytics Demographics and Interest Reporting. The purpose for the collection of this potentially identifying data is to identify trends in the usage of the website; these trends may be analysed and published in reports for internal use.
KeshetUK may also collect potentially personally-identifying information like Internet Protocol (IP) addresses. KeshetUK only discloses logged in user IP addresses under the same circumstances that it uses and discloses personally-identifying information as described above.
Visitors can at any time opt out of Google Analytics tracking with the Google Analytics opt-out browser add-on which can be found at https://tools.google.com/dlpage/gaoptout
11. Offensive or inappropriate content placed on the KeshetUK website
If you post or send offensive, inappropriate or objectionable content to or anywhere on the KeshetUK website or otherwise engage in any disruptive behaviour on any KeshetUK service, we may use your personal information such as your IP address to stop such behaviour.
Where KeshetUK reasonably believes that you are or may be in breach of any of the laws of England and Wales (or the law of Scotland if you live there) (e.g. because content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, internet provider or law enforcement agencies about the content and your behaviour.
12. Changes to KeshetUK's Privacy Policy
This Privacy Policy may be updated from time to time so you may wish to check it each time you submit personal information to KeshetUK. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use the KeshetUK website to submit personal information to KeshetUK. If material changes are made to the Privacy Policy we will notify you by placing a prominent notice on the website.
This policy was last updated May 2018.